…freeing people up to focus on customers, not software.
Our customer support software was designed with one goal: to simplify your job. Customer support teams are the backbone of every successful organization and we don’t want them overwhelmed by inefficient technology. Let us handle the tasks you don’t have time for, so you can focus on what you excel at.
For years, customer support has been troubled by outdated processes and systems. Manual tasks. Unneeded obstacles. Complex software with logins and passwords we always forget.
But what if you could remove all those obstacles? What if you could make the support experience feel smooth? Simple. Interactive. Effortless.
What if you could design experiences that delight your customers? Experiences that let you focus on what you excel at. That’s what we’re dedicated to achieving.
When we developed ChitChatAutomation, we imagined a future where outdated support software would become obsolete—replaced by effortless conversational experiences that free us from clunky systems, with an assistant taking care of tasks for us.
Welcome to the Future with ChitChatAutomation
Now, imagine having a virtual assistant available to you 24/7. What tasks would you assign to this assistant?
Picture having an assistant that could manage routine customer interactions for you. It might handle tasks like responding to common queries, automating follow-ups, managing appointment schedules, collecting customer feedback and sending out resolutions. Although these tasks are straightforward, they can accumulate and slow down your support process if handled manually.
Our role is to handle all of these tasks for you.
We’re already working with over 500 companies worldwide, achieving a 99.9% decrease in time to resolve customer inquiries. We resolve 93% of customer inquiries instantly, with the remaining directed to specialized team members. Plus, we’ve reduced customer support costs by 97%. When’s the last time your support system delivered results like these?
The most exciting part? We’re just getting started — and we’d be excited to have you on board as we continue to innovate.
Lukas Weber, Operations Manager